Real problems, practical fixes Sample

A look at the kinds of changes our clients make, and what they see in their numbers afterwards.

Industry
Regional distributor
Size
25 staff
Engagement
8 weeks

Getting orders out the door on time

The challenge

Orders arrived by phone, WhatsApp and paper. Deliveries were missed and nobody could say where an order was.

What we did

We mapped the order-to-delivery flow, moved every order into one shared log and introduced a ten-minute daily dispatch review.

34%fewer late deliveries
1place to find any order
Industry
Restaurant group
Size
3 outlets
Engagement
6 weeks

Finding margin on the menu

The challenge

Sales were growing but profit was not, and the owner had no view of margin by dish.

What we did

We costed every menu item, reset prices on the lowest-margin dishes and built a weekly dashboard for margin and waste.

6 ptsgain in gross margin
Weeklymargin reporting
Industry
Accounting practice
Size
12 staff
Engagement
10 weeks

Turning enquiries into booked work

The challenge

Enquiries came in from many places and follow-up depended on who had time.

What we did

We defined a simple sales process, set up a CRM with automatic reminders and wrote follow-up templates.

2xmore enquiries answered within a day
100%of leads tracked in one pipeline

What owners say Sample

They found three bottlenecks in our first fortnight that we had worked around for years. Fixing them freed up my whole week.

Managing director, regional distributor

For the first time I can see our margin by product before the month ends.

Owner, restaurant group

Plain language, no jargon, and a plan my team could actually follow.

Founder, accounting practice

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